{"id":95232,"date":"2024-04-17T08:00:00","date_gmt":"2024-04-17T15:00:00","guid":{"rendered":"https:\/\/cloudblogs.microsoft.com\/opensource\/?p=95232"},"modified":"2024-08-23T09:00:35","modified_gmt":"2024-08-23T16:00:35","slug":"microsoft-open-source-programs-office-tuning-the-answers-to-open-source-questions","status":"publish","type":"post","link":"https:\/\/opensource.microsoft.com\/blog\/2024\/04\/17\/microsoft-open-source-programs-office-tuning-the-answers-to-open-source-questions\/","title":{"rendered":"Microsoft Open Source Programs Office\u2014Tuning the answers to Open Source questions"},"content":{"rendered":"\n<div class=\"wp-block-msxcm-summary is-expanded\" data-moray data-bi-an=\"Summary Block\" aria-describedby=\"summary\">\n\t<p>\n\t\t<strong>Summary:<\/strong>\n\t\t<span>this is the summary of the post. Creating a summary for testing purposes. <\/span>\n\t<\/p>\n<\/div>\n\n\n\n<aside id=\"accordion-f36e08cf-b152-4ac7-bbd3-4d26cc7039ec\" class=\"table-of-contents-block accordion pb-0\" data-bi-aN=\"table-of-contents\">\n\t<button class=\"btn btn-collapse mb-0 display-flex justify-content-between w-100\" type=\"button\" data-mount=\"collapse\" data-target=\"#accordion-collapse-f36e08cf-b152-4ac7-bbd3-4d26cc7039ec\" aria-expanded=\"true\" aria-controls=\"accordion-collapse-f36e08cf-b152-4ac7-bbd3-4d26cc7039ec\">\n\t\t<span class=\"table-of-contents-block__label subtitle\">In this article<\/span>\n\t\t<span class=\"table-of-contents-block__current mr-4 text-gray-600 font-weight-normal\" aria-hidden=\"true\"><\/span>\n\n\t\t<svg class=\"table-of-contents-block__arrow\" aria-label=\"Toggle arrow\" width=\"18\" height=\"11\" viewBox=\"0 0 18 11\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t<path d=\"M15.7761 11L18 8.82043L9 0L0 8.82043L2.22394 11L9 4.35913L15.7761 11Z\" fill=\"currentColor\" \/>\n\t\t<\/svg>\n\t<\/button>\n\t<div id=\"accordion-collapse-f36e08cf-b152-4ac7-bbd3-4d26cc7039ec\" class=\"table-of-contents-block__collapse-wrapper collapse show\" data-parent=\"#accordion-f36e08cf-b152-4ac7-bbd3-4d26cc7039ec\">\n\t\t<div class=\"accordion-body p-0\">\n\t\t\t<ol class=\"table-of-contents-block__list\"><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#data-and-github-repositories\">Data and GitHub repositories\u00a0<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#humans-in-focus\">Humans in focus\u00a0<\/a><\/li><\/ol>\t\t<\/div>\n\t<\/div>\n\t<span class=\"table-of-contents-block__progress-bar\"><\/span>\n<\/aside>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2021\/12\/Picture1.webp\" alt=\"placeholder\" class=\"wp-image-89700 webp-format\" srcset=\"\" data-orig-src=\"https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2021\/12\/Picture1.webp\"><\/figure>\n\n\n\n<p>Microsoft Open Source Programs Office (OSPO) operates with a small technical program management team. Instead of trying to cover every aspect of open source, our focus is on achieving specific impact needed to scale and sustain excellence in Open Source (OSS)\u2014in partnership with businesses across the company. We see the OSPO as a crucial instrument within a larger company symphony.<\/p>\n\n\n\n<p>With collaboration and partnership in mind, we also think of our OSPO as part of an even bigger ensemble of companies, academic institutions, non-profits, communities, and individuals working to get better at Open Source\u2014<strong>we are super excited to be <\/strong><a href=\"https:\/\/cloudblogs.microsoft.com\/opensource\/2024\/04\/09\/join-microsoft-at-open-source-summit-north-america-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>attending the Open Source Summit<\/strong><\/a><strong> in Seattle on April 16, 2024, and to kick off some sharing and collaborating in this blog post.<\/strong><\/p>\n\n\n\n<p>Our focus this past year has been on security, business excellence in OSS, safety, and supporting our upstream\u2014a focus derived from questions and problem statements coming in from every corner of the company, and broader ecosystem. Primarily, answers to these questions involve great data science, solid standards development, and efforts to empower, inspire, and motivate humans at the center of it all.<\/p>\n\n\n\n<p><em>Below you\u2019ll find some of the questions we\u2019ve been asking, and ways we\u2019re experimenting with answers:<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"data-and-github-repositories\">Data and GitHub repositories&nbsp;<\/h2>\n\n\n\n<p>Data is at the center of all we do.&nbsp;Of course, data alone is not a magic thing\u2014it takes time to understand what questions are most important to ask and where that data can be found, accessed, and presented in a way that results in impact.<\/p>\n\n\n\n<p>Data is at the center of all we do. Of course, data alone is not a magic thing\u2014it takes time to understand what questions are most important to ask and where that data can be found, accessed, and presented in a way that results in impact.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: What might be the primary characteristics for grouping repositories? How can we provide different compliance experiences based on those characteristics?\n<ul class=\"wp-block-list\">\n<li>Repository cohorts: creating standardized types of repositories via metadata helps us be more strategic in our many efforts to raise the bar for compliance and more. Check out this <a href=\"http:\/\/observablehq.com\/@justingosses\/demo-of-using-repository-cohorts-to-understand-a-github-org\" target=\"_blank\" rel=\"noreferrer noopener\">demo<\/a> or <a href=\"https:\/\/github.com\/microsoft\/OSPO\/tree\/main\/repository_cohorts\" target=\"_blank\" rel=\"noreferrer noopener\">code<\/a> in the OSPO GitHub repository. Also check out <a href=\"https:\/\/ossna2024.sched.com\/event\/1aBPX\/repository-cohorts-how-ospos-can-programmatically-categorize-all-their-repositories-justin-gosses-microsoft-natalia-luzuriaga-remy-decausemaker-isaac-milarsky-centers-for-medicare-medicaid-services\" target=\"_blank\" rel=\"noreferrer noopener\">Justin\u2019s talk on this topic<\/a>!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we help developers make good choices about the components they are choosing beyond a minimum bar of compliance? How can that tool help us understand sustainability risks and contribution needs once we take on that dependency?&nbsp;\n<ul class=\"wp-block-list\">\n<li>Component Information Dashboard: Using community health insights from Community Health Analytics in Open Source Software (CHAOSS), public information on packages from ClearlyDefined.io, OSSF, and <a href=\"https:\/\/ecosyste.ms\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ecosyste.ms<\/a>, we\u2019ve built (and continue to improve) a prototype experience that surfaces attributes of heightened risk for sustainability. Come to our panel discussion on the topic: <a href=\"https:\/\/events.linuxfoundation.org\/open-source-summit-north-america\/program\/schedule\/\" target=\"_blank\" rel=\"noreferrer noopener\">OSS Viability and Project Selection.<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: With the xz backdoor human exploit a primary topic at the Open Source Summit, what metrics can we share and collaborate on with others?&nbsp;\n<ul class=\"wp-block-list\">\n<li>One thing might be, some experimentation we&#8217;re doing with CHAOSS metrics called the \u2018Nebraska Factor\u2019 metric (after the well-known XKCD cartoon); and discussing where human observations fit. Find us at the summit or <a href=\"https:\/\/www.bing.com\/search?PC=U523&amp;q=chaoss+OSPO+working+group&amp;FORM=ANAB01\" target=\"_blank\" rel=\"noreferrer noopener\">CHAOSS OSPO working group<\/a> to chat more on this topic.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How can we help Microsoft developers describe the impact of their <em>upstream <\/em>open source contributions beyond their own needs\/impact?\n<ul class=\"wp-block-list\">\n<li>Rewards season personalized maintainer emails: Often, an upstream contribution helps other teams at Microsoft. We\u2019ve created personalized \u2018maintainer emails\u2019 to show exactly how many other projects benefited from a contribution. Sometimes it\u2019s in the hundreds! This directly demonstrates \u2018contributions to the success of others\u2019, which is an aspirational area of impact for all Microsoft employees.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How can we help Microsoft developers\/teams of open source packages learn more about their <em>internal <\/em>impact?\n<ul class=\"wp-block-list\">\n<li>Component Intelligence: A suite of pre-built Kusto queries and dashboards that Microsoft developers can request access to that maps out internal usage of packages by repository, service, organization, etc. This helps them see real examples of their code being used, tell stories about usage in key products, locate potential candidates for user interviews, and track changes in usage rates by version and package over time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we avoid the pitfalls that come with persistent admin access, but still permit elevated actions by repository owners?&nbsp;\n<ul class=\"wp-block-list\">\n<li>Mandatory JIT (\u201cJust in Time\u201d) for all GitHub repositories tied to <a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/improving-security-by-protecting-elevated-privilege-accounts-at-microsoft\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft\u2019s internal engineering system<\/a> assets and inventory systems.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we ensure that our GitHub repositories contain required files, but that they are the most up to date version?&nbsp;\n<ul class=\"wp-block-list\">\n<li>GitHub repository linter and policy service to submit PRs to repos missing files, or where content might be out of date.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we help maintainers keep their repositories secure?&nbsp;\n<ul class=\"wp-block-list\">\n<li>Among (many) other efforts, we provide an up-to-date <a href=\"https:\/\/github.com\/ossf\/scorecard\" target=\"_blank\" rel=\"noreferrer noopener\">OpenSSF Scorecard<\/a> value for each repository available, with recommendations for action<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>When it comes to data, the challenges we encountered have been around access to data (mostly that people must make multiple data access requests and then wait) and making insights not just visible but also actionable. That gets to the human side of things.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"humans-in-focus\">Humans in focus&nbsp;<\/h2>\n\n\n\n<p>Life is busy, days are busy and there\u2019s a lot of noise! Here are some problems we\u2019ve looked to solve in motivating, inspiring and creating actions with the fabulous humans of open source (internal and external).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we teach people new to open source to think and plan strategically, realistically, and within their ability to resource?\n<ul class=\"wp-block-list\">\n<li>After talking with a lot of successful teams, we built an \u2018Open collaboration as a strategy\u2019 resource with a central image of OSS being a cycle and not any one destination. <a href=\"https:\/\/aka.ms\/opensource\/collaboration-cycle\" target=\"_blank\" rel=\"noreferrer noopener\">We published a version of that in our OSPO repository<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>:<strong> <\/strong>Who is our key audience for standards and other OSS efforts and what\u2019s the best way to communicate with them?&nbsp;\n<ul class=\"wp-block-list\">\n<li>Our communication strategy built three new capabilities this year, for our identified key audiences. The first was \u2018campaigns\u2019 as companion to outreach, the second \u2018Frustration funnel\u2019\u2014our name (that stuck) for encouraging people to share ideas, frustrations, and problems in one place for visibility and validation\u2014potentially for action. \u201cNew\u201d means we\u2019re still learning, of course!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we ensure open source developers and their teams feel supported, safe, and can access timely incident responses while working in the open?&nbsp;\n<ul class=\"wp-block-list\">\n<li>Based on a successful effort in the .NET project, a new replicable model for escalation across multiple organizations, an \u2018OSS Reporting Program\u2019, triages escalations or requests for mentorship support for numerous reasons: code of conduct, PR concerns, tooling request (like GitHub bans), and observations of sustainability risk.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we help maintainers set boundaries, effectively moderate discussion channels, and turn up as their best selves in the open?&nbsp;\n<ul class=\"wp-block-list\">\n<li>Thinking of enforcement as a \u2018stack\u2019 where the Code of Conduct is a global variable, we\u2019ve created a \u2018Pocket Guide\u2019 for enforcement to help teams set moderation goals (participation guidelines) for their project and community. <a href=\"http:\/\/aka.ms\/opensource\/pocket-enforcement-public\" target=\"_blank\" rel=\"noreferrer noopener\">Find a version of this in our OSPO repository<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we keep our business reviewer process healthy, with Open Source reviewers often changing roles, or as new organizations spring up?&nbsp;\n<ul class=\"wp-block-list\">\n<li>Community management: While the process for reviews is triggered and moved by systems, the success of the people in the process is forefront in our business review process. Tracking and empowering business reviewers across Microsoft requires a community management approach of onboarding, empowering, and connecting. It\u2019s daily work.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Question<\/strong>: How do we help employees and teams understand and advocate for investment in upstream? How do we communicate our overall investment internally\/externally?\n<ul class=\"wp-block-list\">\n<li>Among many efforts, we\u2019re experimenting with the standardization of a framework to help employees surface opportunities for investment that might not otherwise be visible. We\u2019ve shared the first draft of this \u2018OSS investment framework\u2019 with the <a href=\"https:\/\/fossfunders.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">FOSS Funders group<\/a> and have initially piloted as part of the most recent fund.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>If you have any questions, please reach out\u2014if you are in Seattle for the summit, please visit the Microsoft booth to say hello, or attend one of our talks\/panels:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Panel: <a href=\"https:\/\/events.linuxfoundation.org\/open-source-summit-north-america\/program\/schedule\/\" target=\"_blank\" rel=\"noreferrer noopener\">OSS Viability and Project Selection<\/a><\/li>\n\n\n\n<li>Repository Cohorts:<a href=\"https:\/\/events.linuxfoundation.org\/open-source-summit-north-america\/program\/schedule\/\" target=\"_blank\" rel=\"noreferrer noopener\"> How OSPOs can programmatically categorize all of their repositories<\/a><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-msxcm-cta-block\" data-moray data-bi-an=\"CTA Block\">\n\t<div class=\"card d-block mx-ng mx-md-0\">\n\t\t<div class=\"row no-gutters material-color-brand-light bg-fabric-white\">\n\n\t\t\t\t\t\t\t<div class=\"col-md-4\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-1024x577.png\" class=\"card-img img-object-cover\" alt=\"Open Source CTA image\" srcset=\"https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-1024x577.png 1024w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-300x169.png 300w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-768x433.png 768w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-235x132.png 235w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-960x540.png 960w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-800x451.png 800w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-400x225.png 400w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-450x254.png 450w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2-650x366.webp 650w, https:\/\/opensource.microsoft.com\/blog\/wp-content\/uploads\/2022\/11\/PreviewImage-2.webp 1038w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"d-flex col-md\">\n\t\t\t\t<div class=\"card-body align-self-center p-4 p-md-5\">\n\t\t\t\t\t\n\t\t\t\t\t<h2>Open Source Summit North America 2024<\/h2>\n\n\t\t\t\t\t<div class=\"mb-3\">\n\t\t\t\t\t\t<p>Engage with Microsoft experts at booth P6<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"link-group\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/cloudblogs.microsoft.com\/opensource\/2024\/04\/09\/join-microsoft-at-open-source-summit-north-america-2024\/\" class=\"btn btn-link text-decoration-none p-0\" target=\"_blank\">\n\t\t\t\t\t\t\t\t<span>Sign up now<\/span>\n\t\t\t\t\t\t\t\t<span class=\"glyph-append glyph-append-chevron-right glyph-append-xsmall\"><\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our focus this past year has been on security, business excellence in OSS, safety, and supporting our upstream.<\/p>\n","protected":false},"author":6236,"featured_media":95486,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"msxcm_post_with_no_image":false,"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"post_tag":[2272],"content-type":[352],"topic":[2243,2251],"programming-languages":[],"coauthors":[1763],"class_list":["post-95232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-microsoft","content-type-events","topic-databases","topic-it-trends","review-flag-1593580428-734","review-flag-micro-1680215167-604","review-flag-new-1593580248-669","review-flag-partn-1593580279-545","review-flag-sprin-1593580746-499"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Open Source Programs Office\u2014Tuning the answers to Open Source questions | Microsoft Open Source Blog<\/title>\n<meta name=\"description\" content=\"Microsoft&#039;s Open Source Programs Office (OSPO) will be attending the Open Source Summit in Seattle on April 16, 2024. 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